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Administration Services

Full administrative services are provided by OTIP, including billing/premium payment services, claims inquiry and claims handling services.

Premium administration

The management of benefit funding is a large part of the financial security of your benefit plan. Funding is used to pay for the costs associated with providing benefits. Our premium administration area specializes in working with the affiliate, the members and the board to ensure that the appropriate funding and related information is collected, validated, recorded and reported. We also provide premium administration services for leaves and retirees.

Claims administration

OTIP group life and disability claims coordinates all LTD and life claims from start to finish, ensuring your members receive the highest level of service.

 

Our dedicated service centre – OTIP benefits services – provides answers to all health and dental claims-related questions. Our team is specifically designed to address the unique service requirements of your members.

 

OTIP claims and administration forms and reimbursement cheques are utilized in the claims process.

Third party administration

OTIP is pleased to provide third party administrative services to our group clients, including enrollment, premium administration, audits, troubleshooting for benefit reimbursement and annual coverage verification. Our high-tech, high-touch model, ensures you receive efficient, personalized service. Working with OTIP means you are part of a larger group of education employees, giving you access to support and systems customized to meet your needs.

 

Ensuring that members are fully aware of their benefit options is important. OTIP specializes in education; so we designed our enrollment processes around the education timetable. Our team of experts handle enrollment information for all types of members, including full-time and part-time active members, members on leave, and retired members.

Retiree benefit administration

OTIP designs, implements and provides customized benefit programs for your retired members. We take care of all of your administrative functions including enrollment, communication, benefit administration, and billing and premium collection for retired members. These services can be utilized to administer coverage between your retired members and OTIP or alternatively, between your retired members and their current benefit provider.

 

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