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Welcome RTIP member

We are excited to launch our new RTIP plan member secure site. You will need to register for the new site even if you are registered for the current site. You can register as soon as you receive your new OTIP ID. Learn how to register for your new account with these step-by-step registration instructions.

If you had RTIP coverage prior to January 1, 2022, you can continue to access the former website until March 31, 2022.

NEW RTIP plan member secure site

  • Register your account using your OTIP ID (on your benefits card as shown above)
  • Submit claims for expenses or services purchased on or after January 1, 2022
  • Update your contact information
  • Access personalized health, dental and travel forms including our new travel confirmation letter
Former RTIP plan member secure site

  • Submit claims for expenses or services purchased on or before December 31, 2021
  • Review your 2021 claims history

Not an RTIP member?

If you are a member of a group benefits plan who uses the RTIP login, you can go directly to Manulife to log in. (NOTE: To learn more about this change, once you have logged in, read the notice in the Message Centre.)

Here is what you need to do:

  1. Go to
  2. Click Sign in.
  3. Click Sign in under My Group Benefits box.
  4. Enter your Plan contract number, Member certificate number and password and click Sign in.

TIP: You can also bookmark this link: or save as a ‘Favourite’ in your web browser for faster access.

Need help?
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