The RTIP plan member secure site provides you with easy access to:
Register your account using your OTIP ID
Submit claims for expenses or services covered under your plan
Update your contact information
Access personalized health, dental and travel forms
Not yet registered for the RTIP plan member secure site?
Learn how to register for your new account with these step-by-step registration instructions.
Information regarding 2021 Claims
2021 claims can no longer be submitted online. If you need to submit outstanding claims incurred in 2021, please follow the process below:
- Download, print and fill out the RTIP General Claim Submission Form
- Please mail your printed claim form to:
Attention: RTIP 2021 Claims
OTIP Head Office
PO Box 218
Waterloo ON N2J 3Z9
Please do not send your 2021 claim to the RTIP Contact Centre address indicated on the claim form.
Please allow up to 6 weeks processing time for 2021 paper claim forms.
If you have any questions about 2021 claims, please contact OTIP Benefits Services at 1‑866‑783‑6847.
All other RTIP inquiries should be directed to our RTIP Contact Centre at 1‑833‑318-2811.