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Welcome RTIP member

The RTIP plan member secure site provides you with easy access to:

Register your account using your OTIP ID

Submit claims for expenses or services covered under your plan

Update your contact information

Access personalized health, dental and travel forms 

Not yet registered for the RTIP plan member secure site? 
Learn how to register for your new account with these step-by-step registration instructions.

Information regarding 2021 Claims

2021 claims can no longer be submitted online. If you need to submit outstanding claims incurred in 2021, please follow the process below:

  1. Download, print and fill out the RTIP General Claim Submission Form
  2. Please mail your printed claim form to:
    Attention: RTIP 2021 Claims

    OTIP Head Office
    PO Box 218
    Waterloo ON N2J 3Z9

Please do not send your 2021 claim to the RTIP Contact Centre address indicated on the claim form.

Please allow up to 6 weeks processing time for 2021 paper claim forms.

If you have any questions about 2021 claims, please contact OTIP Benefits Services at 1‑866‑783‑6847.

All other RTIP inquiries should be directed to our RTIP Contact Centre at 1‑833‑318-2811.

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