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CanAssistance (also referred to as OTIP Travel Assistance) is the emergency travel benefits provider that offers RTIP members immediate 24/7 assistance when needed most.
IMPORTANT: If you are travelling and in need of medical treatment, please contact OTIP Travel Assistance before seeking treatment if possible.
RTIP emergency travel numbers
OTIP Travel Assistance (CanAssistance)
24-Hour Emergency Assistance.
Canada and U.S.: 1-800-936-6226
Outside Canada and the U.s.: 519-742-3556. If calling collect, please note you must use a landline.
Top-Up Travel Insurance
If you are a retiree, contact Allianz Global Assistance and identify yourself as an RTIP member:
Canada and U.S.: 1-866-520-8823
Outside of Canada and U.S.: 519-742-9013. If calling collect, please note you must use a landline.
When you call OTIP Travel Assistance, their emergency assistance specialists will:
The goal of this coverage is to help stabilize the medical condition, and when applicable, help you return to your home province for continued medical treatment.
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