OTIP/Edvantage Always on Contest Rules and Regulations

Enter for a chance to win an 8 day trip for two to Italy from Sarracini Travel and Omega Tours valued at over $5,500 Canadian.
One (1) prize of a travel voucher from Sarracini Travel for a packaged trip for 2 to Italy with Omega Tours valued at over $5,500 is available to be won (value dependent on year, time of year and Euro fluctuation). The prize voucher expires October 31, 2019. All tours and travel must be completed by February 1, 2020. Travelling companion to the winner must take the same flights, tours and stay at the same hotels with the winner. For further information, see “Prize Details” at end of contest rules. Restrictions apply.    
Contest Period
The OTIP / Edvantage Taste of Italy Contest (the “contest”) begins at 12:01 a.m. EST on September 1, 2017 and closes at 11:59:59 p.m. EST on August 31, 2018 (“Contest Closing Date”). No purchase necessary. Please read the full contest rules and regulations and prize restrictions and details below.

Contest Eligibility
This contest is open to all active and retired Ontario education employees and/or active Edvantage members and resident of Ontario. Contestants must be at least 18 years of age at the time they enter this contest. Employees, directors, trustees and officers of Edvantage, OTIP/RAEO Insurance Brokers Inc. (“OTIP”) and their affiliated companies 1, (collectively for purposes of this contest, “Edvantage”), the prize selection team and members of their respective immediate families and/or anyone with whom the employees, directors, trustees or officers of Edvantage are domiciled, and employees, directors and officers of Sarracini Travel and Omega Tours and anyone with whom they are domiciled, are also excluded.
Contestants must enter their contact information, being their first and last name, phone number (residential or cell phone), postal code and email address (“mandatory information”) before they can be entered into the contest and eligible to win the prize. Failing to complete the mandatory information means the contestant will not be entered into the contest.
Contestants have a second chance to enter the contest by providing a response to any one or all four (4) questions under optional information at the time of entry into the contest (only one (1) entry into the contest will be awarded no matter how many responses are provided under optional information). Optional information includes providing: an auto insurance policy renewal date; a home insurance policy renewal date; planned retirement date and/or consenting to receiving a free, no-obligation subscription to OTIP’s online newsletter, Insight, and/or Edvantage’s online newsletter, E-News, and promotional emails from OTIP and/or Edvantage (collectively, “optional information”). Only one subscription per person per email address per publication is allowed. Contestants who do not wish to receive E-News and/or Insight after they subscribe may unsubscribe at any time by selecting the unsubscribe link in the email delivering their publication or by notifying Edvantage’s and OTIP’s marketing department.
By entering a policy renewal date for either home and/or auto policies and/or entering planned retirement date and entering the contest, contestants agree and consent to having an OTIP customer service representative contact them prior to their insurance policy(ies) expiring, or prior to them retiring to receive a free, no-obligation insurance quote(s) and to discuss insurance matters applicable to them. Contestants do not have to be currently insured through OTIP.
Contestants providing renewal dates to insurers or obtaining quotes directly from insurers associated with OTIP will not be eligible to enter that optional information into the contest. All renewal dates entered into the contest must be for current, in-force home and/or auto insurance policies.
How to Enter – Online
Go to one of the following websites before the Contest Closing Date:  www.otip.com/getaway; www.raeo.com/escapade; www.otip.com/win; www.raeo.com/gagner; www.otip.com/dream; www.otip.com/OECTAwin; www.otip.com/vacation; www.raeo.com/vacances; www.otip.com/enternow; www.raeo.com/participer; www.otip.com/ENTERtoWIN; www.raeo.com/pourgagner; www.otip.com/OSSTFwin; www.otip.com/ettwin; www.otip.com/DreamVacation; www.raeo.com/Vacances-de-reve; www.edvantage.ca/entertowin; or www.edvantage.ca/pourgagner.
Contestants will be redirected to www.otip.com/contest or www.edvantage.ca/contest. Complete the online form by entering all the mandatory information to be automatically entered into the contest.  Contestants must complete all mandatory fields on the entry form for the entry to be valid and the contestant eligible to enter the contest. Click “submit” to enter.  Earn a maximum of one (1) extra chance into the contest by completing any one (1) of the optional information. Contestants can earn a maximum of two (2) chances into the contest if all eligibility requirements are met. This contest can only be entered one (1) time. Multiple entries under this rule, whether the contest is entered multiple times under one (1) website or at any time(s) through multiple websites, will be considered duplicate entries to the contest, declared void and the contestant will be disqualified from the contest rendering them ineligible for the prize.
Entries are limited to one (1) entry per e-mail address. Duplicate entries will be declared void. To be eligible, entries must be received on or before 11:59:59 p.m. EST on the Contest Closing Date. No purchase is necessary to enter to win. In disputes, entries may be deemed to be made by the authorized account holder of the e-mail address submitted at the time of entry. Authorized account holder is deemed as the natural person who is assigned to an e-mail address by an Internet access provider, online service provider or other organization responsible for assigning e-mail addresses or the domain associated with the submitted e-mail address.
Winner Selection / Draw    
One (1) random draw will be made on or about September 7, 2018 for the prize from all eligible entries submitted online through any of the contest websites, combined, by the Contest Closing Date. The draw will take place in Waterloo, Ontario by an independent selection team.
Odds of winning are dependent on the number of eligible entries received online through any of the contest websites by the Contest Closing Date. All decisions by the independent prize selection team are final and binding on the participants in all matters relating to the contest.
To win, the selected contestant must first correctly answer without assistance of any kind, a time-limited, mathematical, skill-testing question in writing before being declared the prize winner.
For the purpose of these rules, the contestant is the person whose name was entered into the contest and (as applicable to the optional information) is the policyholder of the home and/or auto policy or the person retiring. In the event that more than one person is registered on the winning entry, all such persons will be jointly declared winners of the prize. They will then have to decide which one of them will answer the skill-testing question and receive the prize. In case of a disagreement between them, Edvantage reserves the right to decide to which person the skill-testing question will be asked and the person to receive the prize if all eligibility requirements are met.      
The selected contestant will be notified by email or by phone using the information entered into the contest. If the selected contestant cannot be contacted or does not respond after a minimum of three (3) attempts within seven (7) calendar days from the first attempt at contact, or if a prize notification notice is returned as undeliverable, or if the contestant incorrectly answers the skill-testing question, declines the prize or fails to return a release of liability within ten (10) days’ time to Edvantage and/or OTIP, that contestant will be declared ineligible to win the prize and another contestant will be selected in the manner described above.
When a contestant is contacted, he or she will be asked for an address to where the skill-testing question, a declaration of compliance with contest rules, a liability and publicity release and their prize can be sent. The selected contestant may also be required to sign a liability and publicity release taking responsibility for any accompanying travelling companion.
The prize in a form of travel voucher will be provided to the confirmed winner by Sarracini Travel. Post office box addresses are not acceptable as courier companies cannot deliver to box numbers. If the winner(s) resides at a country address and/or a rural route address, the winner(s) may be asked for their emergency-locate address or other identifiable information to assist the courier company with the delivery of the prize. The prize will be delivered approximately two (2) weeks after the winner is confirmed save and except for any unforeseen events such as, but not limited to, a weather event, postal or courier strike, flood, fire, war, break out of disease, quarantine, hydro outage, service provider problems.   
It is the sole responsibility of any contestant to notify Edvantage’s marketing department of any changes to their contact information by calling 1-800-267-6847 or in writing at:  Edvantage, c/o Marketing Dept., P.O. Box 218, 125 Northfield Drive West, Waterloo, ON  N2J 3Z9 if they still wish to be entered into the contest. 
Entries and the prize claim are subject to verification and will be declared invalid if they are illegible, incomplete, mechanically reproduced, mutilated, forged, falsified, altered or tampered with in any way.
Only one (1) prize will be awarded.
For information on the prize winner, visit Edvantage’s website at www.edvantage.ca or OTIP’s website at www.otip.com.
General Conditions
This contest is subject to all applicable federal, provincial, territorial and municipal laws and regulations, is void where prohibited by law and is governed by Canadian laws and the laws of the Province of Ontario. If any provision of these rules is found by any court of competent jurisdiction to be unenforceable, all other provisions will remain in full force and effect.
By participating in this contest, contestants agree to be bound by these rules and regulations.
OTIP and/or Edvantage shall not be held responsible for any errors or negligence that may arise or occur in connection with the contest including, but not limited to, the contestant’s information (whether it be mandatory information or optional information) entered into the contest by any person, including a customer service representative.     
All entries become the property of OTIP and/or Edvantage upon receipt and will not be returned. By entering this contest, contestants agree to the use of their personal information in accordance with the Privacy Policy regulating Edvantage at http://www.edvantage.ca/privacy or at http://www.otip.com/privacy (for OTIP companies). When you participate in a contest OTIP and/or Edvantage may keep a record of the information, response or any opinion volunteered without reference to your identity to calculate the contest results on the OTIP and/or Edvantage website or in other media such as business documents or leaflets sent to members. Collection of information, including name, address, phone number(s) and email address under this contest is strictly for the purposes of administering this contest and providing any materials or information requested by the contestant. OTIP and/or Edvantage will use personal information the contestant submits for the purpose of contacting a contestant and awarding a prize in the contest should the contestant be selected as a winner. The identities of contest winners and other personal information are never published without their consent. If the contestant requests marketing information about Edvantage and/or OTIP products and services, Edvantage may send the marketing information to the contestant’s email address, residential address or as otherwise directed by the contestant. Personal information will not be shared with outside parties. If anyone wishes to receive marketing materials from Edvantage and/or OTIP or if anyone does not wish to receive marketing materials after consenting to do so can contact an Edvantage representative at
1-800-267-6847 or by email at esupport@edvantage.ca. Note:  all telephone calls are recorded for quality assurance.   
The prize awarded will be in the form of a travel voucher in Canadian funds sent by Sarracini Travel to the winner to the address provided by the winner. The value of the travel voucher will depend on the time of year and the year the travel is to take place but will not be less than $5,500 Canadian funds. The travel voucher is not a credit card. The travel voucher cannot be used to purchase other gift cards or applied to another booking or used in conjunction with another travel voucher or used for any other travel package other than the Taste of Italy Tour sponsored by Sarracini Travel with tours offered by Omega Tours. All travel and tours must be booked through Sarracini Travel. The travel voucher will be in the name of the winner only and cannot be resold, transferred for value, or applied to any other account, except to the extent required by law. It is recommended that a travel voucher recipient retains the travel voucher even if there is no balance on the travel voucher for the sole reason that if a refund is processed and owing to the recipient for the cancellation of a travel booking that the refund amount can be facilitated onto the original travel voucher that was used to purchase that same travel booking. It is required that any eligible amount credited to the recipient is processed towards the travel voucher that was originally used to purchase the travel booking that is being refunded. It is recommended that even if the balance is zero on the travel voucher, to retain and not destroy the travel voucher for an additional six (6) months beyond the purchased date of the travel services. A travel voucher with a zero balance for more than one year may be deactivated. The travel voucher can be redeemed by individuals over the age of majority of the province of residence that lawfully enter into and form contracts under applicable law. By using the travel voucher, the winner of the travel voucher represents and warrants to Sarracini Travel that they are such an individual. The travel voucher may not be refunded or exchanged for cash, cash equivalents (such as money order or cheque(s)), or credit.   
Any and all taxes on the prize awarded, including income taxes, and any incidental expenses associated with collection of the prize, are the sole responsibility of the winner. No substitutions will be made for the prize except at the discretion of OTIP and/or Edvantage who may substitute a prize of equal or greater value in the event the contest prize is no longer available to OTIP and/or Edvantage. All Internet fees, transactional fees, down-loading fees, up-loading fees, accessories, application fees, Wi-Fi costs, roaming charges, costs of programs, long distance charges, travel expenses, mileage, accommodations, meals and extraordinary expenses, including but not limited to beverages and any feature and accessory not expressly listed as part of the contest prize shall be the sole financial responsibility of the prize winner. Neither the contestants nor the prize winner will be eligible to seek reimbursement for the same from OTIP and/or Edvantage, its affiliates or representatives or any other party to this contest. All travel to and from Sarracini Travel, at any time, is at the expense of the winner.  
The prize shall be null and void if the winner does not redeem their prize through Sarracini Travel by October 31, 2019. All arrangements including travel, hotel and tours awarded under the prize must be booked by Sarracini Travel. All travel, including any additional tours booked by the winner at the winner’s expense, must be completed by February 1, 2020 (the winner and their travelling companion must be returned to Canada by that date) if the prize voucher is to be used for return travel. The prize is subject to rules, regulations, restrictions, terms and conditions and expiry dates set by Sarracini Travel and Omega Tours which the prize winner and their travelling companion must abide by.  Travel may not be allowed and contains restrictions during certain times of any given year. See Prize Details below. Tours under this prize are subject to availability.
OTIP and/or Edvantage reserves the right to withdraw, terminate, suspend, cancel, amend or modify all or part of the contest, in any manner and any rule(s) of the contest, at any time and without prior notice, for any reason whatsoever or if it determines that for any reason the contest cannot be run as originally planned, including, but not limited to, technical failure or corruption, computer virus, bugs, computer, electronic or system malfunction, tampering, unauthorized intervention, fraud or any other factor(s) or cause(s) beyond OTIP and/or Edvantage’s control which in Edvantage’s opinion compromises the fairness or integrity of the contest and/or affects the administration, security, or proper conduct of this contest as contemplated by these official rules.
If, as a result of an error relating to the entry process, entry, entry count, drawing or any other aspect of the contest, there are more potential winners of the prize than contemplated in these rules, there will be a random draw amongst all eligible prize claimants after the Contest Closing Date to award the prize.
By submitting a completed entry form to enter the contest, the winner releases OTIP and/or Edvantage from any and all liability arising out of, or in connection with, this contest and the awarding of any prize, now or in the future, including the liability that may be claimed by the winner’s travelling companion(s). By entering this contest, the winner consents in writing to the use of their name, city and province where they reside by OTIP and/or Edvantage in a format approved by that winner, as well as any audio/video image, statements, and/or photographs in any related publicity and publication without further compensation, worldwide and in perpetuity, in any and all forms of media and social media now known or hereafter devised, including, but not limited to, the Internet, Facebook, Twitter, Linked In, You Tube, Pinterest, SnapChat and in any publicity or advertising carried out by Edvantage, unless prohibited by law. OTIP and/or Edvantage reserves the right to post or publish the winner’s name, city, or province of residence, photograph, likeness, voice or other statements, as directed by the winner, on its website and/or on the website of Edvantage’s affiliated companies and/or on the sponsor’s website for advertising and promotional purposes, where lawful, without further compensation to the winner and without further compensation to the winner’s travelling companion, worldwide and in perpetuity.
By entering in the contest, the winner agrees to sign a form of declaration confirming compliance with the contest rules and regulations and agrees on behalf of them self and on behalf of their travelling companion to release, indemnify and forever discharge OTIP and Edvantage and their affiliated companies, directors, trustees, officers, employees, the prize selection team and any of their parents, affiliates, agents, and contractors, Sarracini Travel, Omega Tours and any advertising and promotional agencies whether for the contest and/or the prize, and all their directors, trustees, officers and employees, from any and all action, proceedings, suits, liability, losses, costs, expenses (including legal fees and disbursements), damages, demands and claims of any kind, in respect of anything done by Edvantage, Sarracini Travel and Omega Tours in the performance of their duties hereunder in connection with the contest and/or resulting from the acceptance, possession or use of the prize or any part of the prize or any extension to the prize, including without limitation, but not limiting to, any loss, personal injury, death, disablement, dismemberment, property, home or vehicle damage, or claims based on publicity rights, defamation or invasion of privacy that could result from, but not limited to, the awarding or use of the prize by signing an Agreement / Release Form as a condition to and in advance of receiving their prize in favour of Edvantage, Sarracini Travel and Omega Tours such that Edvantage, Sarracini Travel and/or Omega Tours shall not be liable for the use or misuse of the prize. Edvantage assumes no responsibility for the participation in the contest or any liability, claims, demands, actions, loss, damage or personal injury that may be sustained by the contestants, the winner and/or the person(s) sharing the winner’s prize (the winner’s travelling companion(s)). The provisions of this section shall survive the termination of this contest and may be relied upon by the parties hereto at any time.
Failure to comply with these contest rules and regulations may result in disqualification from the contest.
OTIP and/or Edvantage is not responsible for any entries that are lost, late, damaged, destroyed, corrupted or misdirected, incomplete, garbled, or delayed by or on any computer, online telephone or technical malfunctions that may occur in the processing transmission or receipt of entries.
OTIP and/or Edvantage are not responsible for any theft, destruction or unauthorized access to, or alteration of, entries; failures or malfunctions of electronic data transmission, telephones, telephone lines or telephone systems, interrupted or unavailable network, server or other connections, any error, omission, interruption, defect or delay in any transmission or communication; traffic congestion on the Internet or for any technical problem, including but not limited to any injury or damage to the participant’s or any other person’s computer related to or resulting from participation in this contest; the cancellation, suspension or preemption of games, injuries or timing errors, electronic or equipment failure or other communication problems occurring in connection with participation in this contest nor is it responsible for any transmission of viruses from any Edvantage and/or OTIP website to a computer system or if any whole entry system crashes resulting in the contest being cancelled or other problems or errors of any kind whether mechanical, human, electronic or otherwise.
Edvantage, OTIP, the prize selection team, Sarracini Travel and Omega Tours shall not be liable for failure in any of their obligations including, but not limited to, any loss or damage in respect to the prize resulting from any delay, cancellation, adverse weather conditions, loss of personal belongings, illness, bodily injury, accident, death, deterioration of Services, inconvenience, loss of enjoyment, disappointment or frustration, either mental or physical due to any Acts of God, force majeure or third party wrong doing or any other matter out of their control.
Edvantage and the prize selection team, Sarracini Travel and Omega Tours and any of their parents, affiliates, agents, and contractors, including advertising, sponsoring and promotional agencies, and their directors, trustees, officers and employees expressly disclaim and shall be held free of all responsibility or liability for any loss or damage in respect to the prize howsoever caused, any act, error, omission, injury, loss, accident, delay or the neglect or default of any company or person providing any service for the contest, whether through providers negligence or otherwise, or due to cancellations, adverse weather conditions, loss of personal belongings, illness, bodily injury, accident, death, deterioration of services, inconvenience, loss of enjoyment, disappointment or frustration, either mental or physical due to any Acts of God, force majeure or third party wrong doing, epidemic, social or political disturbances or due to any cause whatsoever occurring during the contest and the use of the prize by the winner and their travelling companion(s).
To address any questions or comments, contact Edvantage at 1-800-267-6847 and ask for the marketing department or write to their head office at 125 Northfield Drive West, PO Box 218, Waterloo ON  N2J 3Z9 – attention:  Marketing Department.
Caution: Any attempt by a contestant to deliberately damage any website or undermine the legitimate operation of the contest is a violation of criminal and civil laws. Should such an attempt be made, Edvantage (as defined above) reserves the right to seek damages from any such contestant to the fullest extent permitted by law.
Contest sponsor: Edvantage, OTIP/RAEO Insurance Brokers Inc., 125 Northfield Drive West, PO Box 218, Waterloo, Ontario N2J 3Z9. “Edvantage” and “Edvantage and design” and “OTIP and design” are registered trademarks of Ontario Teachers Insurance Plan used by OTIP/RAEO Insurance Brokers Inc. with permission. All other trademarks, service marks, images and logos are property of their respective owners and are displayed in this publication with permission. All Rights Reserved.
This contest is in conjunction with promotional partner, Sarracini Travel, in so far as Sarracini Travel provides the prize. Omega Tours is not a promotional partner in this contest but supplies the tours booked through Sarracini Travel.

1 Affiliated companies mean:  Ontario Teachers Insurance Plan, OTIP/RAEO Insurance Brokers Inc., TW Insurance Brokers Inc., OTIP/RAEO Benefits Incorporated and Curo Claims Services Inc.
Prize Details
 Rome • Assisi • Siena • Florence • Bologna • Padova • Venice • Montepulciano (Tuscany)
 Departure and arrival dates are subject to flight availability and days and times scheduled by airlines. Tours are offered during limited dates and times and are subject to availability.
Prize Includes
 Airfare for two (2) to Rome, Italy with non-stop flights from Toronto, Ontario or with flights connecting from any other Ontario or Quebec gateway
 7 nights of accommodation (4 star hotels) for two (2) people
 Deluxe motor coach transportation throughout Italy
 Transfer to and from Rome, Italy airport (for eight (8) day itinerary only)
 Several (but not all) meals:  includes 7 breakfasts, 3 dinners, 1 lunch
 Multilingual tour escort 
 Guided sightseeing tours. Note:  Tours, as part of the prize package, are subject to availability
 Entrance fees for Venice, St. Mark’s Cathedral and Rome tours including the Vatican Museum, Sistine Chapel and St. Peter’s Basilica
Prize Excludes
 Transportation to and from winner’s home/place of departure to the airport in Canada
 Transportation to and from the winner’s travelling companion’s home/place of departure to the airport in Canada
 Transportation to and from the winner’s and the winner’s travelling companion’s home/place of departure to any airport outside of Canada
 Transfer transportation on the last day of the tour from hotel to Rome, Italy Airport on departure from Italy if the tour is extended past the tours included in the prize package
 Fees/penalties by air carriers for overweight luggage, over-sized luggage or exceeding number of bags in luggage
 Baggage insurance
 Local hotel city tax in Italy - 2017 rates **
 Rome:  6.00 Euros per person per night
 Florence:  4.00 Euros per person per night
 Venice:  1.50 Euros per person per night
 ** subject to change**
 Meals not in Itinerary
 Tips for tour director and bus driver (calculated at 4.00 Euros per person per day per each tour director and bus driver – credit cards are not accepted for this expense)
 Personal spending money
 Additional and/or optional tours requested by the winner and/or travelling companion
 Additional days/nights requested by the winner and/or travelling companion
 Cancellation insurance
 Cancellation penalties
 Cost to replace/repair lost/damaged luggage  
 Additional costs or any fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through Sarracini Travel and/or Omega Tours
 Cost of passport(s)
Travel Requirements
The trip/tours are to be booked through Sarracini Travel at least ninety (90) days prior to departure date. Last date to book the trip/tours is October 31, 2019. After that date, Sarracini Travel reserves the right to not honour the prize at which time the winner will forfeit the prize.
Passports & Visas
All passengers require a valid Canadian Citizens Passport valid for six (6) months from the return date to Canada.
Non-Canadians will need a valid passport, a valid Resident Card and a possibly a visa and/or entry documents to enter the country they are visiting. Information can be obtained from the Italian Consulate or inquiries can be made of Sarracini Travel for requirements.   Note:  Visa appointments for certain consulates sometimes have lengthy waiting periods. The winner and/or their travelling companion therefore, before confirming the booking, must identify the type of passport the winner and/or travelling companion holds. 
Coach tours do not recommend children under the age of five (5) but they are not prohibited.
Omega Tours Cancellation and Booking Policies
For individual reservations, the following cancellation fees apply per person:
 45 days or more to departure date, full deposit.
 45 days to 21 days prior to departure date 50% of total price.
 21 days to, including on and after departure date 100% of total price. 
 Cancellation fees may also apply to any additional services, including accommodations and optional excursions, reserved prior to, during and after the tour.
Tour cancellation
Omega Tours reserves the right to cancel or re-schedule any tour departure in accordance with operating requirements or circumstances beyond its control. Omega Tours will try to re-book the same or similar tour.
Omega Tours cannot assume responsibility for any additional costs or any fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through Omega Tours.
Travellers Who Need Special Assistance/Special Needs
Sarracini Travel and Omega Tours request that the winner outlines any disability or special needs of the winner and/or travelling companion at the time the reservation is made. Omega Tours will make reasonable attempts to accommodate the special needs of disabled travellers, but is not responsible in the event it is unable to do so, nor is it responsible for any denial of services by carriers, hotels, restaurants, or other independent suppliers. Most transportation services, including the touring motorcoach, are not equipped with wheelchair ramps. Sarracini Travel and Omega Tours cannot guarantee individual assistance to a tour participant for walking, dining, getting on and off motorcoaches and other vehicles, or other personal needs. A qualified and physically able companion must accompany travellers who require such assistance and must assume full responsibility for the disabled participants’ well-being. Motorized scooters are unsuitable for touring vacations in Europe.
Smoking Policy
Smoking is not allowed on transportation that is exclusively provided by Omega Tours. Smoking is not allowed on any airlines and may be restricted at certain hotels and tourist sites, churches and other venues.
Accommodations and Services
Omega Tours shall be responsible to the passenger for supplying the services and accommodations included in the prize package, except where such services cannot be fulfilled or the itinerary is changed due to delays or other causes beyond the control of Omega Tours.  In most circumstances, Omega Tours will do their best to provide comparable services, accommodation and itineraries.  No refunds will be given in this scenario.
Refunds for the prize are not available, including no refunds for unused services, for unused transportation where group activity tickets are involved, or for voluntary modifications made by the tour participant.
Omega Tours and its employees and agents only act as representatives of the passengers and accept no responsibility for the passengers, including the winner of this contest and their travelling companion or for the quality of services provided in hotels, restaurants, venues, by airlines trains, buses or any other vehicle used in connection with the trip.  This also applies to delays, luggage loss or damage, or accidents incurred by passengers resulting from the use of these means of transportation, whatever the cause. If, for the comfort or well-being of passengers or for any other reason, it becomes necessary or advisable to change itinerary or arrangements, these changes will be made without any compensation due.
All bookings made with any provider of transport, facilities, meals, other goods or of any services, are subject to the terms and conditions imposed by them in relation to matters not covered by our agreement.  This includes any operators in the Omega Tours group of companies.
The winner and their travelling companion must comply with all the terms, conditions or requirements of any service provider, or any country or governmental authorities. The winner and/or the travelling companion may bear costs or losses incurred as a consequence of them not complying with them which will not be reimbursed by Edvantage, OTIP, Sarracini Travel and/or Omega Tours.
Every effort is made to ensure brochure accuracy at time of printing, however Edvantage (defined), Sarracini Travel, Omega Tours cannot be held responsible for printing or typographical errors, or errors arising from unforeseen circumstances.

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