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Please select the appropriate insurance product from the list below.

  

Auto and Home - Claims

 

Auto and Home Claims - 24-Hour Emergency Assistance

1-866-952-2876

For non-emergency claims, please contact us during regular business hours.
Hours of operation: Monday to Thursday 8 a.m. to 7 p.m.; Friday 8 a.m. to 5 p.m.; Saturday 9 a.m. to 1 p.m. (ET)

  

Auto and Home - Sales and Service

 

Auto and Home Service

1-800-267-6847

Hours of operation: Monday to Thursday 8 a.m. to 6 p.m.; Friday 8 a.m. to 5 p.m. (ET)

Auto and Home Sales

1-866-561-5559

Hours of operation: Monday to Thursday 8 a.m. to 6 p.m.; Friday 8 a.m. to 5 p.m. (ET)

 

Group Health and Dental

 

Benefits Services

1-866-783-6847

Hours of operation: Monday to Friday 8 a.m. to 7 p.m. (ET)

Benefits Services - Technical Support

1-888-521-0023

Hours of operation: Monday to Friday 8 a.m. to 7 p.m. (ET)

 

RTIP - Retiree Health and Dental

 

Retiree Teachers Insurance Plan (RTIP)

RTIP Contact Centre - Retiree Health and Dental Service

1-833-318-2811

Hours of operation: Monday to Friday 8:30 a.m. to 8:30 p.m. (ET)

Due to roaming restrictions, if travelling outside of Canada and the U.S., you must use a landline to reach the toll-free number. Alternatively, you can place a collect call to (+country code) 519-739-0227.

Retiree Health and Dental Sales

1-800-267-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

Retiree Travel Claims - 24-Hours Emergency Assistance

1-800-936-6226

If travelling outside of Canada and the U.S., you can place a collect call to 1-519-742-3556. This number is also on your new digital OTIP benefits card.

 

Long Term Disability (LTD)

 

LTD Claims

1-800-267-6847

Hours of operation: Monday to Friday 8 a.m. to 4:30 p.m. (ET)

Beginning September 8:

Hours of operation: Monday to Thursday 8 a.m. to 5 p.m.; Friday 8 a.m. to 4:30 p.m. (ET)

 

Life Insurance - Group and Individual

 

Life Insurance Claims

1-888-452-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

Life Insurance Service

1-866-783-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

Life Insurance Sales

1-800-267-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

 

Travel

 

Group Travel - 24-Hours Emergency Assistance

Canada/U.S.: 1-800-265-9977

Mexico: 00‑1‑800‑514‑3702

Dominican Republic: 1‑888‑751‑4403

Cuba and all other countries: Operator to call collect: 519‑741‑8450

International toll-free for participating countries only: Country prefix + 800‑9221‑9221

Retiree Travel - 24-Hours Emergency Assistance

Canada/U.S.:1-800-936-6226

Top-Up Travel Insurance

If you are a retiree, contact Allianz Global Assistance and identify yourself as an RTIP member:

Canada and US: 1-866-520-8823

Outside of Canada and US:519-742-9013

If you are an OTIP member contact 21st Century Travel Insurance:

 

General Inquiries

 

1-800-267-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

 

How can I resolve my concerns with OTIP? Learn more about OTIP’s complaint resolution process.

  
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