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Our dedicated team provides OTIP members with courteous, fair and professional property and casualty claims services.
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Please select the appropriate insurance product from the list below.
Beginning September 1, our hours of operation across our business units are as follows:
Auto and Home - Claims
Auto and Home Claims - 24-Hour Emergency Assistance
1-866-952-2876
For non-emergency claims, please contact us during regular business hours. Hours of operation: Monday to Thursday 8 a.m. to 7 p.m.; Friday 8 a.m. to 5 p.m.; Saturday 9 a.m. to 1 p.m. (ET)
Auto and Home - Sales and Service
Auto and Home Service
1-800-267-6847
Hours of operation: Monday to Thursday 8 a.m. to 6 p.m.; Friday 8 a.m. to 5 p.m. (ET)
Auto and Home Sales
1-866-561-5559
Group Health and Dental
Benefits Services
1-866-783-6847
Hours of operation: Monday to Friday 8 a.m. to 7 p.m. (ET)
Benefits Services - Technical Support
1-888-521-0023
RTIP/ARM - Retiree Health and Dental
Retiree Teachers Insurance Plan (RTIP), Active Retired Member (ARM)
Benefits Services - Retiree Health and Dental Service
Retiree Health and Dental Sales
Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)
Retiree Travel Claims - 24-Hours Emergency Assistance
1-800-265-9977
Long Term Disability (LTD)
LTD Claims
Hours of operation: Monday to Friday 8 a.m. to 4:30 p.m. (ET) Beginning September 8: Hours of operation: Monday to Thursday 8 a.m. to 5 p.m.; Friday 8 a.m. to 4:30 p.m. (ET)
Life Insurance - Group and Individual
Life Insurance Claims
1-888-452-6847
Life Insurance Service
Life Insurance Sales
Travel
Group and Retiree Travel Claims - 24-Hours Emergency Assistance
Top-Up Travel Insurance - 21st Century Travel Insurance
General Inquiries
How can I resolve my concerns with OTIP? Learn more about OTIP’s complaint resolution process.
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