Find a contact number

Give us a call, we'd love to hear from you!

Please select the appropriate insurance product from the list below.

Beginning September 1, our hours of operation across our business units are as follows:

Auto and Home - Claims

Auto and Home Claims - 24-Hour Emergency Assistance

For non-emergency claims, please contact us during regular business hours.
Hours of operation: Monday to Thursday 8 a.m. to 7 p.m.; Friday 8 a.m. to 5 p.m.; Saturday 9 a.m. to 1 p.m. (ET)

Auto and Home - Sales and Service

Auto and Home Service

1-800-267-6847

Hours of operation: Monday to Thursday 8 a.m. to 6 p.m.; Friday 8 a.m. to 5 p.m. (ET)

Auto and Home Sales

1-866-561-5559

Hours of operation: Monday to Thursday 8 a.m. to 6 p.m.; Friday 8 a.m. to 5 p.m. (ET)

Group Health and Dental

Benefits Services

1-866-783-6847

Hours of operation: Monday to Friday 8 a.m. to 7 p.m. (ET)

Benefits Services - Technical Support

1-888-521-0023

Hours of operation: Monday to Friday 8 a.m. to 7 p.m. (ET)

RTIP/ARM - Retiree Health and Dental

Retiree Teachers Insurance Plan (RTIP), Active Retired Member (ARM)

Benefits Services - Retiree Health and Dental Service

1-866-783-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

Retiree Health and Dental Sales

1-800-267-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

Retiree Travel Claims - 24-Hours Emergency Assistance

1-800-265-9977

Long Term Disability (LTD)

LTD Claims

1-800-267-6847

Hours of operation: Monday to Friday 8 a.m. to 4:30 p.m. (ET)

Beginning September 8:

Hours of operation: Monday to Thursday 8 a.m. to 5 p.m.; Friday 8 a.m. to 4:30 p.m. (ET)

Life Insurance - Group and Individual

Life Insurance Claims

1-888-452-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

Life Insurance Service

1-866-783-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

Life Insurance Sales

1-800-267-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

Travel

Group and Retiree Travel Claims - 24-Hours Emergency Assistance

1-800-265-9977

Top-Up Travel Insurance - 21st Century Travel Insurance

Sales
1-800-567-0021 Canada & US
1-905-372-1779 International
Identify yourself as OTIP or RTIP/ARM member.
Hours of operation: Monday to Friday 9 a.m. to 5 p.m. (ET)
Claims - 24-Hours Emergency Assistance
1-855-478-3484 Canada & US
1-519-251-7851 International

General Inquiries

1-800-267-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)