Auto and Home Claims - 24-Hour Emergency Assistance

1-866-952-2876

For non-emergency claims, please contact us during regular business hours.
Hours of operation: Monday to Thursday 8 a.m. to 7 p.m.; Friday 8 a.m. to 5 p.m.; Saturday 9 a.m. to 1 p.m. (ET)

Auto and Home Service

• If you have questions or need to update your existing policy, call us at 1-800-267-6847. You can also check out our self-serve options or use our app.
• Hours of operation: Monday to Thursday 8 a.m. to 6 p.m.; Friday 8 a.m. to 5 p.m. (ET)

Auto and Home Sales

• If you would like to get a quote for a new policy, call us at 1-866-561-5559 or get a fast online quote!
• Hours of operation: Monday to Thursday 8 a.m. to 6 p.m.; Friday 8 a.m. to 5 p.m. (ET)

Benefits Services

1-866-783-6847

Hours of operation: Monday to Friday 8 a.m. to 7 p.m. (ET)

Benefits Services - Technical Support

1-888-521-0023

Hours of operation: Monday to Friday 8 a.m. to 7 p.m. (ET)

Retiree Teachers Insurance Plan (RTIP)

RTIP Contact Centre - Retiree Health and Dental Service

1-833-318-2811

Hours of operation: Monday to Friday 8:30 a.m. to 8:30 p.m. (ET)

Due to roaming restrictions, if travelling outside of Canada and the U.S., you must use a landline to reach the toll-free number. Alternatively, you can place a collect call to (+country code) 519-739-0227.

Retiree Health and Dental Sales

1-800-267-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

Retiree Travel Claims - 24-Hours Emergency Assistance

1-800-936-6226

If travelling outside of Canada and the U.S., you can place a collect call to 1-519-742-3556. This number is also on your new digital OTIP benefits card.

LTD Claims

1-800-267-6847

Hours of operation: Monday to Friday 8 a.m. to 4:30 p.m. (ET)

Beginning September 8:

Hours of operation: Monday to Thursday 8 a.m. to 5 p.m.; Friday 8 a.m. to 4:30 p.m. (ET)

Life Insurance Claims

1-888-452-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

Life Insurance Service

1-866-783-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

Life Insurance Sales

1-800-267-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)

Group Travel - 24-Hours Emergency Assistance

Please note you must use a landline.

Canada/U.S.: 1-800-265-9977

Mexico: 00‑1‑800‑514‑3702

Dominican Republic: 1‑888‑751‑4403

Cuba and all other countries: Operator to call collect: 519‑741‑8450

International toll-free for participating countries only: Country prefix + 800‑9221‑9221

Retiree Travel - 24-Hours Emergency Assistance

Please note you must use a landline.

Canada/U.S.:1-800-936-6226

Top-Up Travel Insurance

If you are a retiree, contact Allianz Global Assistance and identify yourself as an RTIP member:

Canada and US: 1-866-520-8823

Outside of Canada and US:519-742-9013

If you are an OTIP member contact 21st Century Travel Insurance:

• Sales
  1-800-567-0021 Canada and US
  1-905-372-1779 International
  Identify yourself as OTIP or RTIP member.
  Hours of operation: Monday to Friday 9 a.m. to 5 p.m. (ET)
• Claims - 24-Hours Emergency Assistance
  1-855-478-3484 Canada and US
  1-519-251-7851 International

1-800-267-6847

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. (ET)