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Your benefits plan is there for you


There’s no question that the COVID-19 pandemic has completely upended our normal lives and calm has often given way to anxiety. We have seen a lot of changes and have had to adapt to unusual circumstances.

But there’s one thing that hasn’t changed during this uncertain time: you are still covered by your benefits plan.

OTIP continues to work closely with your Employee Life and Health Trust (ELHT) and your insurer to meet your benefit needs and be there for you. Together, we are keeping you informed and providing the resources needed to understand your coverage and make use of your plan.

Find out what services are covered

It may be difficult to obtain services from your provider during lockdowns. However, if services are available your plan is there to provide the coverage you need.

To see a full list of products and/or services covered by your benefits plan, review your benefits booklet in My Library. The benefits booklet outlines the specific details of plan provisions and available benefits. It is updated on a regular basis to reflect any changes or updates to the plan.

For COVID-related changes, visit our FAQs with important information on:

We are here to support you

Visit Mental Health Resources for a comprehensive list of mental health resources that might be helpful to you. Whether it is access to mental health services for you or your family, or tools on how to speak with your children or students about COVID-19, we are here to support you.

To further support your mental health throughout the school year, check out OTIP’s Caring for your mental well-being digital campaign for access to mental health related articles and expert contributions.

In partnership with your ELHT and your insurer, OTIP continues to monitor the COVID-19 situation to provide you with plan information and up-to-date resources. For more information or to access frequently asked questions regarding your benefits plan and COVID-related changes, visit https://www.otip.com/coronavirus.

Have any questions? We’re here to help. You can call OTIP Benefits Services at 1-866-783-6847.

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