News and Updates


What to do if you get in a car accident

Although you may take every safety precaution possible, the unexpected can still happen. If you find yourself in a car accident, here are some tips to keep in mind.

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Submitting your claim 101

Submitting your claim can be as easy as this: send in your claim and get your money back. Done. Let’s look at the claim process in more detail and learn some tools and tips that can help you through it.

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Updating your preferred email address

Don’t miss out on plan updates, claim notifications, the next issue of the newsletter or any other important plan communication! Be sure to enter your personal email address in My Benefits and My Claims as the “preferred email address.”

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Are your orthopaedic shoes covered by your group benefits plan?

Did you know? You can now check to see if your orthopaedic shoes are covered or not by your benefits plan.

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Co-ordination of benefits - how it works (Part 1)

You’ve heard it before, “Be sure to co-ordinate your benefits to maximize your coverage and claim reimbursements.” But what does it mean to you and your family?

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Co-ordination of benefits in My Benefits (Part 2)

To help us process your claims properly, you need to tell us if you and/or your family members have benefits with another insurance plan.

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Co-ordination of benefits in My Claims (Part 3)

We want to make co-ordinating your benefits as easy as possible. Here are tips to answering questions when co-ordinating your benefits.

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Be informed when buying your custom-made orthotics

To ensure you get a suitable custom-made orthotic, it’s important to ask questions and keep yourself informed throughout the purchasing process.
 

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