News and Updates


Claim submission deadlines for your health and dental benefits


If your eligibility for benefits ends due to a change in your work status (e.g. you retire, your contract ends, etc.), you will have benefits on the day your work status changes until 11:59 p.m. that day. 

  • E.g. If you are retiring/resigning on March 31, you will have benefits coverage until 11:59 p.m. that day. 
  • E.g. If your long-term occasional (LTO) contract ends on June 28, you will have benefits coverage until 11:59 p.m. that day.

You will have 90 calendar days* from the date your coverage ends to access your OTIP secure account and submit any eligible claims online incurred up to and including your last day of coverage. Any claims received after 90 days from the date your coverage ends will be declined.


Enrolling in a new benefits plan

If you become eligible to participate in another group benefits plan administered by OTIP, within the 90-day period from the date your coverage ended under your old plan, you will lose access to your OTIP secure account for the plan you previously had coverage under. Therefore, you will not be able to view your claims history or submit claims online to your old benefits plan. 

Eligible claims incurred prior to your coverage ending and submitted within 90 days of the end date will continue to be processed. To submit your eligible claims to the old benefits plan, you can complete the Extended Health Benefits Claim and/or Standard Dental Claim Forms in the Health and Dental forms section.

If you become eligible to enrol in another benefits plan, you will receive a communication inviting you to enrol.

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